Terms

Terms of use

These terms apply to businesses and providers taking part in the AI OS pilot.

What AI OS provides

AI OS is a guided discovery, matching and supplier-introduction platform. During the pilot it collects a requirement, classifies it, prepares a shortlist of providers and, where appropriate, makes an introduction. Shortlists are reviewed by the AI OS team before they are sent.

Limits of the service

AI OS does not hold customer funds, operate escrow, provide legal, tax or accounting advice, or guarantee the performance, pricing or delivery of an independent provider. Any agreement is made directly between the business and the provider.

Provider information

Provider details shown on AI OS come from information the provider has submitted, together with whatever the AI OS team has verified. A verification level describes the checks completed to date and is not a certification, endorsement or ranking.

Your responsibilities

Information you submit must be accurate and must be yours to share. Providers must not misrepresent services, pricing, licences or credentials. We may decline or remove an application at our discretion.

Pilot status

The service is an early pilot. Features, categories and coverage may change, and availability is not guaranteed.

Contact

Questions about these terms can be sent to ketan.shetty@physicalcookies.com.